Faq - Frequently Asked Questions
Email Templates
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After I complted the purchase of a template (or pachage), how do I get the product ?
Once you completed the purchase procedure, a link will be presented from which you can download the product from the "purchase products" window, this link is on the right menu and it is visible after login.
At the end of the download you get a compressed file in zip format, to extract it just install on your computer one of many free programs available online. -
What's inside the zip file I downloaded ?
Once you have unpacked the zip file, you will have access to a directory that contains the following files:
- a pdf file containing instructions to import the template into SendBlaster
- a png file that contains the image of the template
- a folder called "eml" that contains the template in eml format ready to be easily import in SendBlaster
- a folder called "html" which contains the html version of the template and the images that are contained in it
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How can I import templates into SendBlaster ?
The procedure is simple and is described in a pdf file that is inside the zip file you downloaded. -
How can I customize the templates I buy ?
Our templates are designed to make it easy to customize.
Manual method
As for the images you can replace the default with the images you want, making sure that the dimensions are correct
Regarding the lyrics, you can simply open the html file with a text editor like notepad and make changes, being careful not to change the html tags that make up the template.
If you use other more advanced editor such as write or word, it is essential to save the template as plain text (ASCII).
Using a html editor
You can open the html file with an editor like dreamweawer or similar and change the templates as you like.
Through SendBlaster
SendBlaster contains an integrated HTML editor. Simply import the template eml format and edit it directly. -
With which email client and web mail are my templates tested ?
All our email templates are tested with:- gmail
- hotmail
- yahoo mail
- outlook (all version)
- thunderbird
- TeleTu Webmail
- Aol Mail
- Libero Mail
- SendBlaster Editor
- Evolution Mail
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If an email client changes its own "Rules" of rendering (common case), what can I do to modify my template to this new "Rules" ?
No need for you to do anything, we follow these kinds of problems for you!
Our templates are changing and when there is an update, we send an email to every customer who heve purchased our template to invite them to download the latest version.
However, you can always contact us to inform for any incorrect visualization -
What does the "mix" package contain ?
It contains a selection of templates that are also found in other categories. -
I haven't found a template that reflects my needs, is there a solution ?
Sure!
Following your directions we realize the template that you wish.
Professional graphics and designer will design your template, it will be tested and deliver.
In 5 days you will have your "custom email template" ready for use.
While we work, you think about your business! "Minimum effort, maximum results!" -
I do not have the time, desire or knowledge to customize a template, is there a solution ?
See the previous question